Top TEN Dealer Questions

When dealing with a new or old vendor, it is very important to ask some basic questions. LaserSmith strives to provide the best customer service while giving good value for the money. If dealing with us or anybody else, ask the following questions:

1. How does this price compare with other machines?

2. What programs are these printers compatible with?

3. Can you provide follow up service for this machine?

4. Does windows provide drivers for this printer?

5. Do you have an 800 number available for service?

6. Do you stock replacement toners for this printer?

7. Does the manufacturer have a web site so that I can download drivers?

8. What is the cost of replacement toners?

9. Do you have on site service available?

10. What is the warrantee on this piece of equipment?