LaserSmith -- (614) 798-1947 -or- (888) 667-3527

<body BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#0000A0" ALINK="#0000FF"> <p align="center"><img SRC="../images/title_blue.gif" ALT="LaserSmith: custom computer supplies" width="450" height="96"></p> <p align="center"><font FACE="Arial" SIZE="+1">"<u>Your</u> Satisfaction is <u>Our</u> #1 Priority"</font></p> <hr ALIGN="center" WIDTH="200"> <p align="center"><img SRC="../images/bare.gif" ALT="What We Are" width="205" height="38"></p> <ul> <font SIZE="+1" FACE="Arial" COLOR="#0000FF"><p align="center">LaserSmith</font><font FACE="Arial" SIZE="+1"> is your alternative to "Staples" and "CompUSA". We are a specialty office supply store selling recycled office products and HARD TO FIND items. We sell recycled toners, remanufactured cartridges, factory refurbished laser printers, and 10,000 speciality supplies. We also offer on-site repair work on your office equipment, printer rentals and service contracts.</p> </ul> </font><p align="center"><img SRC="../images/bsitemap.gif" ALT="Site Map" width="141" height="43"></p> <div align="center"><center><table BORDER="0" CELLSPACING="2" CELLPADDING="5" WIDTH="100%"> <tr> <td width="221"><font FACE="Arial"><font SIZE="+1"><b>What We Sell:</b></font><ul> <li></font><font face="Arial" size="2"><a HREF="sell.html" TARGET="main">Product Catalog</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="recycled.html" TARGET="main">Recycled Office Supplies</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="specialty.html" TARGET="main">Specialty Office Supplies</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="repair.html" TARGET="main">Printer Service & Repair</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="rental.html" TARGET="main">Laser Printer Rentals</a></font><font FACE="Arial"></li> </font> </ul> <p> </td> <td width="200"><font FACE="Arial"><font SIZE="+1"><b>Just for Fun:</b></font> <ul> <li></font><font face="Arial" size="2"><a href="info/whatisaprinter.htm">What is a printer?</a></font></li> </ul> <ul> <li><font face="Arial" size="2">Choosing a printer</font></li> </ul> <ul> <li><font face="Arial" size="2">How laser printers work </font></li> </ul> <ul> <li><font face="Arial" size="2">What is a font?</font></li> </ul> <ul> <li><font face="Arial" size="2"><a href="info/whatistoner.htm">What is toner?</a></font></li> </ul> <p> </td> </tr> <tr> <td width="221"><font FACE="Arial" SIZE="+1"><b>About Us: </b></font><font FACE="Arial"><ul> <li></font><font face="Arial" size="2"><a HREF="location1.html" TARGET="main">Columbus, Ohio</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="location2.html" TARGET="main">Cincinnati, Ohio</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="ordering.html" TARGET="main">Ordering Products </a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="contact.html" TARGET="main">Contacting LaserSmith</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="quality.html" TARGET="main">Satisfaction Guarantee</a> </font></li> </ul> </td> <td width="200"><font FACE="Arial"><font SIZE="+1"><b>Tips & Tricks:</b></font><ul> <li></font><font face="Arial" size="2">Taking care of your printer</font></li> </ul> <ul> <li><font face="Arial" size="2"><a HREF="drv.html" TARGET="main">Printer Drivers</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a href="info/printercodes.htm">Ascii printer codes</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a href="info/errorcodes.htm">HP error codes</a></font></li> </ul> <ul> <li><font face="Arial" size="2"><a href="info/glossary.htm">Glossary of Terms</a></font></li> </ul> </td> </tr> </table> </center></div><font SIZE="+4" FACE="Arial"><table border="1" width="100%"> <tr> <td width="100%"><p align="center"></font><font face="Arial" size="2"><strong>What is Toner? </strong></font></p> <p align="center"><font face="Arial" size="2">The ink of the laser printer is actually a very fine powder called toner. The primary components of toner are plastic, sand and rust. Toners have an electrostatic charge. Between the toner reservoir and the drum of the cartridge is the developer roller. The developer roller has a magnet inside it which attracts the already charged toner and increases the strength of the toner's charge. The doctor blade, located just above the roller surface, is adjusted to allow the correct amount of toner to be passed onto the drum. This adjustment is referred to as 'gapping' and it controls the flow and charging of toner. The electrostatic image is positively charged. The toner is negatively charged. Opposites attract, thus toner is drawn to the drum, changing the electrostatic image into a picture that can be seen on to the drum surface. The paper is now passing under the cartridge and over the machine corona wire. The corona wire in the machine applies a strong positive charge to the paper. This pulls the negative charged toner down off the drum and onto the sheet. The image can now be seen on the page. </font></p> <p align="center"><font face="Arial" size="2">That's how a page is printed! WOW!</font></p> <p align="center"><font face="Arial" size="2"><strong>What is a Printer? </strong></font></p> <p align="left"><font face="Arial" size="2">Simply stated, a printer is a machine that converts your computer's electronic data to readable text and graphics on paper. There are hundred of printers on the market today, but they all fall into one of five categories, based on how they produce their output:</font></p> <p align="left"><font face="Arial" size="2">DAISYWHEEL: Contains a flowerlike 'wheek' with a letter or number at the end of each  'petal'. The wheel spins rapidly  to position the appropriate character next to the ribbon, on character at a time. It does not produce graphics.</font></p> <p align="left"><font face="Arial" size="2">DOT-MATRIX: Uses a moving head and a typewriter like ribbon to create letters, numbers or graphics out of a natrix of dots. Depending on the quality of the printer, the matrix consists of either 9, 18 or 24 dots. The higher the numeber, the better the resolution and clarity.</font></p> <p align="left"><font face="Arial" size="2">INKJET: Squirts tiny jets of ink onto the paper, forming characters and graphics</font></p> <p align="left"><font face="Arial" size="2">LASER: Builds and electronic image and then translates it onto paper, one full page at a time, using photocopier-like toner.</font></p> <p align="left"><font face="Arial" size="2">THERMAL TRANSFER: Like laser printers, this type of printer builds an electronic image and then translates it onto glossy paper by spearating the image into either three or four color passes</font></p> <p align="left"><font face="Arial" size="2">Many of the printers now available were originally developed to meet a special need. For example, the dot matrix printer was originally developed to provide listings from mini computers and mainframes. The first pen plotter was developed by a company that wanted to visualize how equipment could track satellites in orbit.</font></p> <p align="center"><font face="Arial" size="2"><strong>What we sell</strong></font></p> <p align="left"><font face="Arial" size="2"><font COLOR="#0000FF">LaserSmith</font> is your alternative to "Staples" and "CompUSA". We are a specialty office supply store selling recycled office products and HARD TO FIND items. We sell recycled toners, remanufactured cartridges, factory refurbished laser printers, and 10,000 speciality supplies. We also offer on-site repair work on your office equipment, printer rentals and service contracts.</font></p> <p align="center"><font face="Arial" size="2"><strong>Taking Care of Your Printer</strong></font></p> <p align="left"><font face="Arial" size="2"><u>Changing the Toner Cartridge</u></font></p> <p align="left"><font face="Arial" size="2">You can easily install a new toner cartridge by following the series of steps here. Check your printer's documentation for the specifics, such as which end of the toner cartridge does in first and whether you need to flip any levers or switches.</font></p> <p align="left"><font face="Arial" size="2">1. Turn off the printer</font></p> <p align="left"><font face="Arial" size="2">2. Remove toner from OEM box. It should be packaged in a reflective foil bag. Remove foil.</font></p> <p align="left"><font face="Arial" size="2">3. Remove the seal from the toner cartridge if necessary.</font></p> <p align="left"><font face="Arial" size="2">4. If there are any extra pieces in the bag, such as a cotton swab or a cleaning pad, set them aside for now.</font></p> <p align="left"><font face="Arial" size="2">5. Shake the cartridge GENTLE. Rock the toner from side to side. This motion redistributes that toner within the cartridge so that the paper output will be even.</font></p> <p align="left"><font face="Arial" size="2">6. Insert the toner according to guide rails. These guide rails vary from printer to printer. The toner cartridge should easily slide into the machine.</font></p> <p align="left"><font face="Arial" size="2">7. If the toner came with a swab or a cleaning pad, use it now. Normally you would replace the older wand with the new wand.</font></p> <p align="left"><font face="Arial" size="2">8. Close the printer and turn back on.</font></p> <p align="left"><font face="Arial" size="2"><u>Cleaning the Printer</u></font></p> <p align="left"><font face="Arial" size="2">You should make it a habit to cleaning the printer every time you change the toner cartridge. This stops many potential problems from ever appearing. LaserSmith recommends however that a professional perform a cover off cleaning annually. This is different from end user cleanings. A  technician should perform a cleaning where the internal parts are removed and all moving parts are checked for their working order. The following are instructions for user based cleanings:</font></p> <p align="left"><font face="Arial" size="2">1. Before opening the printer, turn power off and unplug it from the wall. </font></p> <p align="left"><font face="Arial" size="2">2. After opening the printer, use a damp, soft cloth to clean away any visible toner. It looks like black powder.</font></p> <p align="left"><font face="Arial" size="2">3. With an alcohol-dipped cotton swab, clean the toner from all visible wires. Look in your printers documentation user fuser wires, to assist you in locating wires in your machine. Make sure that you use high quality isopropyl alcohol. Ammonia based cleaners can damage the imaging elements in your printer. </font></p> <p align="left"><font face="Arial" size="2">4. Close the printer and use a damp cloth to clean all external parts.</font></p> <p align="left"><font face="Arial" size="2">5. Turn the printer back on and printer a test sheet. Generally, you would hold down the ALT button while pressing the test button. This however varies from printer to printer.</font></p> <p align="left"><font face="Arial" size="2"><u>Troubleshooting / Possible Solutions</u></font></p> <p align="left"><font face="Arial" size="2"><u>1. Middle or side section of the page is not printing.</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Rock the cartridge, Insert a new cartridge or Clean the corona wire</font></p> <p align="left"><font face="Arial" size="2"><u>2. Vertical white streaks</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Clean machine corona wire with alcohol</font></p> <p align="left"><font face="Arial" size="2"><u>3. White spot or blotch</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Clean machine corona wire with Q-tip, Use a different batch of paper</font></p> <p align="left"><font face="Arial" size="2"><u>4. Light Print</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Adjust the density setting, Adjust the cartridge tabs, Return to service printer or Print 50-100 pages</font></p> <p align="left"><font face="Arial" size="2"><u>5. Thin gray streaking from top pf page or blur from bottom of print</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Clean or change fuser wand or Use different paper or dry and flatten paper</font></p> <p align="left"><font face="Arial" size="2"><u>6. Ghosting of previously printed images</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Run 20 or more blank pages, Install or replace felt or Return to service center</font></p> <p align="left"><font face="Arial" size="2"><u>7. Regular spots of gray or black background</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Adjust humidity of room, Ground the cartridge by touching the metal contacts to a grounding wire</font></p> <p align="left"><font face="Arial" size="2"><u>8. Consistent, evenly spaced "shadow spot" ususally three or four times per page.</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Try removing cartridge and reinserting it or Return to a service center</font></p> <p align="left"><font face="Arial" size="2"><u>9. Marks on back of page, consistent location</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Clean the rollers, located over paper tray or Replace fuser wand</font></p> <p align="left"><font face="Arial" size="2"><u>10. Smudging or backgrounding</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Lower humidity, Replace the wand or felt or Return to service center</font></p> <p align="left"><font face="Arial" size="2"><u>11. Spotty grey vertical line</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Replace the fuser roller, Clean the rollers, Clean the separation belt or Return to service center.</font></p> <p align="left"><font face="Arial" size="2"><u>12. Blurred print or print to dark</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Adjust the density dial, Adjust the room humidity, Change paper to less cotton content or Print 10-20 pages</font></p> <p align="left"><font face="Arial" size="2"><u>13. Solid black vertical lines like paint drips</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Clean cartridge corona wire</font></p> <p align="left"><font face="Arial" size="2"><u>14. Consistent, Vertical, Thin, Black Lines</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Clean claws under fuser lid, Replace fuser, Replace drum or Clean corona wire.</font></p> <p align="left"><font face="Arial" size="2"><u>15. Pin marks, evenly spaced in consistent vertical line</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Return drum for replacement</font></p> <p align="left"><font face="Arial" size="2"><u>16. Random Spotting</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Clean the glass, Clean the fuser, Clean the wand or Change paper type</font></p> <p align="left"><font face="Arial" size="2"><u>17. Black pages</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Replace the toner cartridge, Reinsert the cartridge so that proper electrical contact is made or Return to service center</font></p> <p align="left"><font face="Arial" size="2"><u>18. Wavy Background and halftones</u></font></p> <p align="left"><font face="Arial" size="2">Possible Solution(s): Return printer to nearest service center</font></td> </tr> </table> <table border="1" width="100%" height="73"> <tr> <td width="25%" height="13" align="center"><p align="center"><font face="Times New Roman" size="2"><strong>HP LaserJet</strong></font></td> <td width="25%" height="13" align="center"><font face="Times New Roman" size="2"><strong>Product</strong></font></td> <td width="25%" height="13" align="center"><font face="Times New Roman" size="2"><strong>Cartridge</strong></font></td> <td width="25%" height="13" align="center"><font face="Times New Roman" size="2"><strong>5% Page Count</strong></font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">II(d), III(d)</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">92295A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-S</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">4,000</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">IIp, IIIp</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">92275A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-L</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">3,500</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">3si, 4si</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">92291A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-N</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">10,250</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">4, 4+, 5</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">92298A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-E</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">6,800</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">4P, 4L</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">92274A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-P</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">3,350</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">4V</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">C3900A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-B</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">8,100</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">6P, 5P</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">C3903A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-V</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">4,000</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">5si</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">C3909A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-W</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">15,000</font></td> <font SIZE="+4" FACE="Arial"> </tr> <tr> </font><td width="25%" height="25" align="center"><font face="Times New Roman" size="2">6L, 5L</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">C3906A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">EP-A</font></td> <td width="25%" height="25" align="center"><font face="Times New Roman" size="2">2,500</font></td> <font SIZE="+4" FACE="Arial"> </tr> </table> <font FACE="Arial"><p></font></font><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"><b> <a HREF="recycled.html" TARGET="main">Recycled Office Supplies</a></b> </font><ul> <p><font face="Times New Roman" size="2">We Sell LaserSmith recycled laser toner cartridges, Inkjet refills and Recycled ribbons.</font></p> <p><font face="Times New Roman" size="2">Savings from 30% - 50% over the cost of a new unit.</font></p> <p><font face="Times New Roman" size="2">100% money back guarantee... </font></p> <p><font face="Times New Roman" size="2">100% customer satisfaction guaranteed!</font></p> <hr ALIGN="center" WIDTH="400"> </ul> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b><a HREF="specialty.html" TARGET="main">Specialty Office Supplies</a></b> </font><ul> <p><font face="Times New Roman" size="2">We sell hard to find office supplies from 160 manufacturers... 10,000 Products! </font></p> <p><font face="Times New Roman" size="2">Don't see it here? <a HREF="contact.html">Contact us!</a></font></p> <p><font face="Times New Roman" size="2">Next day Fed-Ex or UPS shipping on most specialty orders.</font></p> </ul> <hr ALIGN="center" WIDTH="400"> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b><a HREF="repair.html" TARGET="main">Printer Service and Repair</a></b> </font><ul> <p><font face="Times New Roman" size="2">Paper jam? Clicking noises? Toner spills? Messy output?</font></p> <p><font face="Times New Roman" size="2">We fix fusers, transfer rollers, paper delivery gears, and more!</font></p> <p><font face="Times New Roman" size="2">We service HP, Canon, Okidata, Apple, IBM, and many others!</font></p> <p><font face="Times New Roman" size="2">Drop-in or on-site repair service available</font></p> <hr ALIGN="center" WIDTH="400"> </ul> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b><a HREF="rental.html" TARGET="main">Laser Printer Rental</a></b> </font><ul> <p><font face="Times New Roman" size="2">Laser printer down? Laser printer in the repair shop? Then <a HREF="contact.html" TARGET="main">contact us</a>!</font></p> <p><font face="Times New Roman" size="2">Daily or weekly laser printer rentals available.</font><ul> <font COLOR="0000FF"><p><font face="Times New Roman" size="2">Note: Printer rentals are available only in and around <a HREF="location.html" TARGET="main">Columbus, Ohio.</a></font></p> </font> </ul> </ul> <hr ALIGN="center" WIDTH="400"> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b>Other Benefits</b> </font><ul> <p><font face="Times New Roman" size="2"><b><a HREF="quality.html" TARGET="main">QUALITY GUARANTEE</a></b>: High quality recycled products with full guarantees.</font></p> <p><font face="Times New Roman" size="2"><b>ONE STOP SHOPPING</b>: We have access to 10,000 new products by 160 vendors.</font></p> <p><font face="Times New Roman" size="2"><b>ON-SITE SERVICE</b>: Technicians available for your on-call needs.</font></p> <p><font face="Times New Roman" size="2"><b>NEXT DAY SHIPPING</b>: We provide next day Fed-Ex or UPS shipping for most items.</font></p> </ul> <font SIZE="+4" FACE="Arial"><hr ALIGN="center" WIDTH="400"> <font FACE="Arial"><p></font></font><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b>LaserSmith</b> guarantees each recycled cartridge to be free from defects in both materials and workmanship for a period of one year from the date of purchase.</font></p> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b>LaserSmith</b> cartridges have been remanufactured under stringent quality control standards, assuring performance that equals or exceeds that of the original manufacturer.</font></p> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b>LaserSmith</b> will, at our option, replace the printer cartridge if it is found to be defective. LaserSmith offers a 100% no-hassel guarantee.</font></p> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b>LaserSmith</b> also guarantees that, under normal use and within manufacturer's specifications, our recycled cartridges will not cause damage, abnormal wear, or deterioration to compatible laser printers or copiers. If a defect in our cartridge causes a printer to fail, LaserSmith will guarantee the functionality of your equipment. Any printer problem that is caused by our printer cartridges will be repaired by one of our qualified technicians.</font></p> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> <b>LaserSmith</b>'s liability hereunder shall be limited to the replacement, refund, or reimbursement as provided above and does not extend to consequential damages. This warranty is exclusive, and in lieu of all other warranties, expressed or implied.</font></p> <p><font face="Times New Roman" size="2"><img SRC="ball_blue.gif" ALT="*" width="10" height="14"> Technical problems or questions will be answered on our customer service line at (614) 798-1947 between the hours of 9 a.m. and 6 p.m. Eastern Standard Time.</font><font SIZE="+4" FACE="Arial"><font FACE="Arial"></p> </font><p> </p> <font FACE="Arial"><p align="center"><font SIZE="+4"><a HREF="sell.html"><img SRC="../images/sell_button.gif" ALT="what we sell" BORDER="0" width="111" height="35"></a> <a HREF="quality.html"><img SRC="../images/quality_button.gif" ALT="quality" BORDER="0" width="66" height="35"></a> <a HREF="p_tips.html"><img SRC="../images/tips_button.gif" ALT="tips & tricks" BORDER="0" width="46" height="34"></a> <a HREF="drv.html"><img SRC="../images/drivers_button.gif" ALT="drivers" BORDER="0" width="68" height="34"></a> <a HREF="ordering.html"><img SRC="../images/ordering_button.gif" ALT="ordering" BORDER="0" width="84" height="35"> </a></p> <hr ALIGN="center" WIDTH="400"> <p align="center"></font></font><img SRC="../images/visa.gif" Height="35" Width="50"> <img SRC="../images/mc.gif" Height="35" Width="50"> <img SRC="../images/amex.gif" Height="35" Width="50"> <img SRC="../images/discover.gif" Height="35" Width="50"> </p> <ul> <p align="center"><font face="Arial" size="2">Questions? Comments? Send mail to <a HREF="mailto:mailman@morelaser.com">mailman@morelaser.com</a></font></p> <p align="center"><font face="Arial" size="1">This web page and all logos �1997-1999 by LaserSmith Inc.</font><font SIZE="-1" FACE="Arial"></p> </font> </ul> </body>